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Get Agence Hardy, Tome 5 : Berlin, zone française PDF

By Annie Goetzinger, Pierre Christin

ISBN-10: 2205059084

ISBN-13: 9782205059083

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Extra info for Agence Hardy, Tome 5 : Berlin, zone française

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Responses of all sorts will clarify the picture as you go, helping you adjust your approach if necessary, and allowing you to focus on those areas that appear to act most readily as foundations of agreement. Summary The key approaches involved in making a persuasive case are: • to be prepared; • to get off to a good start; • to ask questions to establish others’ needs or interest in the issues; • to structure your approach around the other person; • to take one point at a time; • to proceed in a logical order; • to talk benefits: tell them what your proposition will do for, or mean to, them; • to always be clear and descriptive; • to provide proof to back up your argument if necessary; • to check progress by obtaining feedback and keeping the conversation two way.

So there is always merit in setting out your case in a way that sits comfortably alongside it, hence helping the decision-making process. Before we move on to how to orchestrate the actual communication and make it persuasive, there is one other factor that also needs to be deployed in a way that respects the other person. Your manner Your communication style no doubt reflects your personality. Certainly there is no intention here to suggest that you forget or disguise that and adopt some contrived manner in the belief that this will make you more persuasive: it will not.

It follows that, if a decision-making process is inherently involved, you should not fight against it. The intention should be to help it. Persuasive communication is not something you direct at other people. It is something you engage in with them. The difference is crucial, and anything that leads you to see it as a one-way process is likely to end up making the task you seek to accomplish more difficult. So far so good, but how exactly do people make decisions? The answer can be summed up succinctly.

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Agence Hardy, Tome 5 : Berlin, zone française by Annie Goetzinger, Pierre Christin

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